General Information

Read about the variety of payment options offered when you purchase online from the Actxa Store (www.sgstore.actxa.com). Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability.

Currently, we only ship to Singapore. Thus, all the prices listed on the site is in Singapore Dollars (SGD).

Actxa reserves the right to change prices for products displayed at/on the Actxa Store at any time, and to correct pricing errors that may inadvertently occur.

Payment Methods

Actxa offers the following payment methods on the online store:

1. Paypal
When you place an order with PayPal you will be redirected to the PayPal website. There you will then need to login with your PayPal username and password. Before completing the order, check whether the total amount and billing details are correct.

Even if you are not an existing PayPal customer, you can choose this payment method for todays purchase and either set up a new account or pay as a guest.

2. Credit / Debit cards
We accept Mastercard, Visa, American Express and Discover.

If you are paying for your order with an international Visa, MasterCard or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Note: We do not offer Cash on Delivery (COD) payment methods.

Can I still make a purchase if I do not have a PayPal account?

Yes, you may still use your personal credit or debit card to make the purchase. Check how to do so below:

1. Upon checking out, you will be directed to the ‘Payment Method’ step. Ensure that you have already entered a discount code (if you have one) before proceeding. Then, click “Complete Order”.

2. A new pop-up window will appear. If you do not see one, ensure that you allow pop-ups in your browser. Click “Pay with Debit or Credit Card”.

Credit or Debit Card Payment Errors

If your card is new or recently reissued, make sure it has been activated.

Double check the card type (for example, American Express), the account number and expiration date.

Remove dashes or spaces from the account number.

If everything seems to be correct, call the card issuer’s customer service number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.

Discount Codes

Discount code must be applied at the online store upon checkout to enjoy the special price.

Actxa reserves the right to alter, cancel, terminate or suspend this promotion or any part there of or any part of the applicable terms and conditions without prior notice.

How do I add a discount code?

During checkout, you will see a text field for you to enter your discount code. Click “Apply” to enjoy the discount. You will see that your total price will be discounted if the code you have provided is valid.