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Get answers from these common questions asked.

Setup & Pairing

Have trouble pairing your device with the Actxa App?

Troubleshoot Pairing Errors >

Reset Password

Forgot your password? Here’s how to reset it.

Reset Password Instructions >

Connecting to Healthy365 App

Set up your device and take part in the National Steps ChallengeTM.

Pair with Healthy365 App >

Online Store

Learn more about purchasing Actxa products on Actxa Store.

Shipping & Delivery

Find information on shipping rates, delivery time and tracking of orders.

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Returns & Warranty

Read about our returns and warranty policies.

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Orders & Payment

Get information on making orders and payment methods.

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Actxa Service Centre

Locate us at our authorised service centre below.

 Mojito Redemption Centre, Plaza Singapura Extension, #04-60/61, 68 Orchard Road, S(2388393)
  Opens daily from 11.30am to 8.30pm except public holidays
+65 6835 7672 (11.30am to 8.30pm, Monday to Friday)