SUPPORT

Reset Password Instructions

Are you having trouble remembering your password? You can reset your password easily by following the steps below.

1. To reset your password, enter the email address that you have signed up with in the email text field. Then, tap ‘Forgot Password‘.

 

2. A pop-up window should appear. Tap ‘OK’.

 

3. Check your inbox for an email with a reset password link. If you don’t see it in your inbox, try checking your Junk or Spam mailbox. It should be an email sent by “noreply@actxa.com”. 

 

4. A new window browser will be opened. Enter a new password (minimum 8 characters) and tap ‘Reset Password‘.

If you are already logged in and you wish to change your password, tap on the ‘Account‘ tab. Under Security, click on ‘Change Password‘. Enter your old password and a new preferred password (minimum 8 characters) and tap ‘Save‘.

Require Further Assistance?

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Actxa Service Centre

Oui Click, Funan Mall, 107 North Bridge Rd, #03-12 Funan Mall, Singapore 179105

Opens daily from 11.00am to 9.00pm

Chinese New Year opening hours:

– 31st Jan 2022: 11.00am to 3.00pm

– 1st - 3rd Feb 2022 - CLOSED

– 4th Feb 2022 - Regular operations resume

+65 6988 9989 (11.00am to 9.00pm)

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