The Tempo series (Tempo 2/Tempo3C) is launched in conjunction with HPB’s National Steps Challenge, and as such it is only compatible to be synced with HPB’s Healthy365 App, but not the Actxa App. If you would like to sync your steps with your phone, please install the Healthy 365 App.

Do note that the Healthy 365 App can only be used in Singapore.

To set the time, please download the Healthy 365 App and sync the tracker. The time will be set automatically.

You may head to any of the HPB Customer Care centres for troubleshooting help:

https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks

You can make your purchase of the Tempo series straps at https://sgstore.actxa.com/collections/all/products/tempo-2-strap.

Alternatively, you may head to the following locations for the purchase:

PCdreams

1 Rochor Canal Road, #03-01, Sim Lim Square,

Singapore 188504

Tel:6303 0535

Monday to Saturday

10:30am - 6:30pm

(Closed on Sunday)

Digital Hospital

200 Victoria Street #03-25 Bugis Junction

Singapore 188021

Tel:6303 0535

Monday to Tuesday, Thursday to Sunday

11:00 am - 7:30pm

(Closed on Wednesday)

Do note that stocks are only available on a while stocks last basis.

You may head to the following locations for an exchange of the product should it still be under warranty:

PCdreams

1 Rochor Canal Road, #03-01, Sim Lim Square,

Singapore 188504

Tel:6303 0535

Monday to Saturday

10:30am - 6:30pm

(Closed on Sunday)

Digital Hospital

200 Victoria Street #03-25 Bugis Junction

Singapore 188021

Tel:6303 0535

Monday to Tuesday, Thursday to Sunday

11:00 am - 7:30pm

(Closed on Wednesday)

Alternatively, you may head to any of the HPB Customer Care centres:

https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks

Any questions with regards to the Healthy365 app, kindly contact the Health Promotion Board to assist you further. Please contact the healthy 365 team at the following: stepschallenge@hpb.gov.sg or 1800 567 2020.