The Tempo series (Tempo 2/Tempo3C) is launched in conjunction with HPB’s National Steps Challenge, and as such it is only compatible to be synced with HPB’s Healthy365 App, but not the Actxa App. If you would like to sync your steps with your phone, please install the Healthy 365 App.

Do note that the Healthy 365 App can only be used in Singapore.

To set the time, please download the Healthy 365 App and sync the tracker. The time will be set automatically.

You may head to any of the HPB Customer Care centres for troubleshooting help:

https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks

You can make your purchase of the Tempo series straps at 

https://www.lazada.sg/shop/actxa-pte-ltd/

Alternatively, you may head to the following locations for the purchase:

Oui Click

107 North Bridge Rd, #03-12, Funan Mall, Singapore 179105

Tel:6988 9989

Daily 11:00 am - 9:00pm

Do note that stocks are only available on a while stocks last basis.

You may head to the following locations for an exchange of the product should it still be under warranty:

Oui Click

107 North Bridge Rd, #03-12, Funan Mall, Singapore 179105

Tel:6988 9989

Daily 11:00 am - 9:00 pm

Alternatively, you may head to any of the HPB Customer Care centres:

https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks

Any questions with regards to the Healthy365 app, kindly contact the Health Promotion Board to assist you further. Please contact the healthy 365 team at the following: stepschallenge@hpb.gov.sg or 1800 567 2020.