General
The Tempo series (Tempo 2/Tempo3C) is launched in conjunction with HPB’s National Steps Challenge, and as such it is only compatible to be synced with HPB’s Healthy365 App, but not the Actxa App. If you would like to sync your steps with your phone, please install the Healthy 365 App.
Do note that the Healthy 365 App can only be used in Singapore.
To set the time, please download the Healthy 365 App and sync the tracker. The time will be set automatically.
You may head to any of the HPB Customer Care centres for troubleshooting help:
https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks
You may head to the following locations for an exchange of the product should it still be under warranty:
Oui Click
107 North Bridge Rd, #03-12, Funan Mall, Singapore 179105
Tel:6988 9989
Daily 11:00 am - 9:00 pm
Alternatively, you may head to any of the HPB Customer Care centres:
https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks
Any questions with regards to the Healthy365 app, kindly contact the Health Promotion Board to assist you further. Please contact the healthy 365 team at the following: stepschallenge@hpb.gov.sg or 1800 567 2020.
Trackers can be purchased via Lazada here: Tempo 3C tracker
and straps can be purchased here: Tempo 3C straps
Alternatively, you may visit our authorized service provider Oui Click at: 107 North Bridge Rd, #03-12 Funan, Singapore 179105 to make your purchase.
For Tempo Series, Please Visit:
Support Information
For inquiries about the use of Healthy 365 Mobile App and
National Steps Challenge™ Season 4
Hotline : 1800 – 567 – 2020
Email : stepschallenge@hpb.gov.sg
For sales enquiry, please refer to sales@actxa.com
Exchange Information
Oui Click
107 North Bridge Rd
#03-12 Funan
S179105
Opening Hours:
Mon – Sun: 11am – 9pm
Phone: 6988 9989