General
The Tempo series (Tempo 2/Tempo3C) is launched in conjunction with HPB’s National Steps Challenge, and as such it is only compatible to be synced with HPB’s Healthy365 App, but not the Actxa App. If you would like to sync your steps with your phone, please install the Healthy 365 App.
Do note that the Healthy 365 App can only be used in Singapore.
To set the time, please download the Healthy 365 App and sync the tracker. The time will be set automatically.
You may head to any of the HPB Customer Care centres for troubleshooting help:
https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks
You can make your purchase of the Tempo series straps at https://sgstore.actxa.com/collections/all/products/tempo-2-strap.
Alternatively, you may head to the following locations for the purchase:
PCdreams
1 Rochor Canal Road, #03-01, Sim Lim Square,
Singapore 188504
Tel:6303 0535
Monday to Saturday
10:30am - 6:30pm
(Closed on Sunday)
Digital Hospital
200 Victoria Street #03-25 Bugis Junction
Singapore 188021
Tel:6303 0535
Monday to Tuesday, Thursday to Sunday
11:00 am - 7:30pm
(Closed on Wednesday)
Do note that stocks are only available on a while stocks last basis.
You may head to the following locations for an exchange of the product should it still be under warranty:
PCdreams
1 Rochor Canal Road, #03-01, Sim Lim Square,
Singapore 188504
Tel:6303 0535
Monday to Saturday
10:30am - 6:30pm
(Closed on Sunday)
Digital Hospital
200 Victoria Street #03-25 Bugis Junction
Singapore 188021
Tel:6303 0535
Monday to Tuesday, Thursday to Sunday
11:00 am - 7:30pm
(Closed on Wednesday)
Alternatively, you may head to any of the HPB Customer Care centres:
https://www.healthhub.sg/programmes/37/nsc#customercarehealthy365kiosks
Any questions with regards to the Healthy365 app, kindly contact the Health Promotion Board to assist you further. Please contact the healthy 365 team at the following: stepschallenge@hpb.gov.sg or 1800 567 2020.
For Tempo Series, Please Visit:
Support Information
For inquiries about the use of Healthy 365 Mobile App and
National Steps Challenge™ Season 4
Hotline : 1800 – 567 – 2020
Email : stepschallenge@hpb.gov.sg
For sales enquiry, please refer to sales@actxa.com
Exchange Information
Digital Hospital
1) Sim Lim Square (PC Dreams) #03-01 1 Rochor Canal Road (S) 188504
Operating Hours : Monday to Saturday (10:30am ~ 06:30pm)*
Every Sunday : Closed
2) Bugis Junction #03-25 200 Victoria Street (S) 188021
Operating Hours : Monday ~ Sunday (11:00am ~ 07:30pm)*
Every Wednesday : Closed
*Subjected to changes, please refer to https://digitalhospital.com.sg/our-showroom/ for actual opening hours
Temporary suspension of Actxa Tempo 2 and Tempo 3C Exchange & Support Services at Digital Hospital outlets until further notice.